Terms & Conditions
Shipping:
•All items are sent by Royal Mail ‘Signed For’ trackable priority service.
• Please allow up to 28 days for delivery. The vast majority of shipping times will be less than 10 working days (domestic), 24 days (international)
Returns:
If for any reason you are unhappy with your purchase, please inform me by email within 24 hours of receiving the goods. All damages must be reported by email within 24 hours of the goods being received.
Damages:
I will not accept liability for damage/loss in transit. It is your responsibility to inspect the packaging on delivery before signing for, any obvious structural damage to the tubes/box must be brought to the attention of the postal delivery service before opening. I initially require photographic evidence of the damage within 24 hours of receipt, I will however NOT accept photographic evidence as proof of a destroyed print, if I ask you to destroy the print - you are responsible for posting the stamp /signature and number corner to me at the address below, use a recorded service to avoid dispute.
Replacements:
I will only replace prints if replacements are available, otherwise you will be offered a full or part refund. I DO NOT replace main edition prints with AP’s or PP’s, I hold a small amount from the main edition back to replace loss/damages. If these are depleted - then a full/part refund will be offered, any not used will be made available.
Refunds:
If you are unhappy with your purchase please contact me by email within 24 hours of receipt of your order. Refunds will be given strictly at the discretion of Donklondon. Donklondon reserve the right to issue refunds at any time prior to delivery.
Copyright:
Copyright is retained by Donklondon and images must not be reproduced without the express written permission of the artist or Donklondon. Any unauthorised reproduction will result in legal proceedings.
Returns: Donklondon, 77 Crossbrook street, Waltham Cross , Hertfordshire, EN88LU